Client Feedback Questionnaire

Company:
Client Contact:
Movers Manager:
Relocation Project Manager or CSM
Professionalism:
Product Knowledge:
Understanding of your needs:
Ability to meet agreed deadlines:
Movers & Shakers
Understanding of your organisations business requirements:
Responsiveness to problems/issues:
Provision of competent & skilled services:
Customer Service
Support during business hours:
After hours support:
Ability to contact Project Manager:
Billing
Accuracy of invoice:
Explanation of charges on invoice:
Performance
How would you rate Movers performance?
How do you compare Movers with other companies you deal with?
Markets
Which of these Movers services are you aware of?
How would you rate Movers fee structure with other Business relocation companies?
Are there any additional comments you wish to make?